Michelle brings a wealth of experience in administrative management, backed by 28 years of dedicated service. Her personal connection to OCD, through family experiences, fuels her passion for supporting clients in this area. Skilled in empathetic client engagement and team leadership, she is committed to excellence in administration, especially in mental health-related fields.
NVQ Level 2
Michelle is an accomplished professional in the field of administrative management, bringing to our team a rich tapestry of experience spanning over 28 years. Her career has been defined by a series of dynamic managerial roles, each enhancing her extensive skill set in creating organized, efficient systems and fostering positive team dynamics.
A significant and personal aspect of Michelle’s professional journey is her focused interest in OCD, rooted in her own family’s experiences with the condition. This personal connection has imbued her with a deep understanding and passion for supporting clients dealing with similar challenges, particularly through effective and empathetic administration.
In addition to her extensive experience, Michelle holds an NVQ Level 2 in Customer Services. This qualification, along with her natural empathetic and understanding demeanor, makes her exceptionally skilled at managing client relations, especially in sensitive areas relating to mental health.
Her approach to work is marked by a conscientious commitment to detail and a dedication to ensuring that all clients feel valued and supported. Michelle’s work ethic is grounded in the belief that every client interaction is an opportunity to make a positive impact, particularly for those navigating the complexities of mental health issues.
Michelle’s expertise is not only in efficiently managing tasks but also in understanding the nuanced needs of clients. Her empathetic and professional approach makes her a valuable asset to our organization, enhancing our capacity to provide responsive and considerate service to all our clients.
